3 Reasons Why You Should Buy a Mattress Online

Buying a mattress online has become a widely-accepted way to purchase the perfect one. But why buy a mattress online? Thanks to generous return policies, there can be less risk in buying a mattress online than buying one off a showroom floor where sales can often be “final.” But figuring out what brands to trust can be tricky. Anyone can create a pretty website and make you think they sell the best product, so it’s up to you to do your research first.

So should you buy a mattress online? Yes, you should! However, there are important things to keep in mind when doing this.

1. Find out how long the mattress company has been in business. If they are a brand-new company, you must ask yourself – will they be around in 5 years if I have a warranty issue? Internet-only brands come and go literally at the click of a button. Make sure you’re buying from someone you believe will be able to support you down the road.
2. Can you get someone on the phone? If not, this should be a major red flag. If you can’t reach them when trying to give them your money, how do you expect to reach them when you want to return it via a return? We’ve grown accustomed to non-personal transactions, and this works well for many items. But talking to an actual human can make all the difference in your mattress selection when you’re investing in something as important as your mattress – where you’ll be spending up to 1/3 of your life.
3. In doing research, did you find that your company is on almost all of the review sites – and they aren’t the biggest company out there? They are likely paying to be positively reviewed. Only trust reviews from 3rd-party review platforms that limit reviews to people who have purchased. We use a company called YotPo for this. Amazon is cracking down on fake reviews – that should tell you something.